ServiceNow Knowledge 2026
The Autonomous Workforce is more than just isolated tasks. These AI specialists are assigned to roles, with business context and permissions to handle complex workflows end-to-end.
Yellow AI Summary
ServiceNow Knowledge 2026, held May 5-7 in Las Vegas at The Venetian Resort and Wynn Las Vegas, is an annual conference drawing over 25,000 attendees, primarily senior IT leaders and digital transformation executives from more than 50 countries. The event focuses on AI, IT Service Management, Customer Service Management, Security Operations, HR Service Delivery, Strategic Portfolio Management, IT Operations Management, and App Development, featuring keynotes from ServiceNow leadership and industry figures like Jensen Huang of NVIDIA. Its format includes access to ServiceNow experts and peer networking opportunities, with a stated emphasis on practical AI applications and the evolution of software capabilities.
Yellow Score Breakdown
Yellow's Take
With an impressive 25,000+ attendees and a speaker lineup featuring tech titans like Jensen Huang alongside business leaders from FedEx and CVS Health, this event is a powerhouse for B2B marketers targeting the enterprise SaaS space, particularly in AI and ITSM. While the sheer scale and industry focus are undeniable strengths, the lack of readily available exhibitor and pricing details presents a significant gap for planning. This event is clearly geared towards major players, demanding a robust investment and strategic approach for any brand aiming to capture attention.
Attendee/Press Sentiment
Attendee Feedback Sentiment
Press Reviews Sentiment
“15,000+ attendees from 50+ countries — primarily senior IT leaders and digital transformation executives”
Press Reviews
“ServiceNow Knowledge 2026 is the premier event for learning how to put AI to work, featuring the shift toward software that 'acts' rather than just 'assists'.”
“Real value lies in insider access to ServiceNow experts and connecting with peers from similar industries”
“ServiceNow Knowledge 2026 will draw enterprise IT leaders, platform consultants, and technology partners, with over 15,000 attendees from more than 50 countries.”
“Heavy on marketing and AI hype — fun but focused online training often yields better technical results”
“ServiceNow continues to enjoy positive Wall Street sentiment, with Stifel maintaining an 'Overweight' rating as the company rebuilds its pipeline.”
“Target-rich environment for sponsors — audience consists of CIOs, heads of service delivery, and business architects”
“At Knowledge 2026, Agent Studio and the AI Control Tower raise the bar for governance in the agentic banking space.”
“Still attend if your company is going to pay — the networking and capability exposure justifies it”
“What You'll Learn: How to deploy AI agents that work autonomously within defined boundaries, improving operations and customer support performance.”
Topics
Speakers
Bill McDermott
Chairman and CEO, ServiceNow
Jensen Huang
Founder and CEO, NVIDIA
Amit Zavery
Chief Product Officer, ServiceNow
Raj Subramaniam
President and CEO, FedEx
Mindy Kaling
Writer, Producer and Actor
Past Speakers (2026)
Bill McDermott
CEO, ServiceNow (Opening Keynote: "Lead Boldly. Win Together.").
Amit Zavery
Chief Product Officer, ServiceNow (Keynote on AI platform and product vision).
Jensen Huang
Founder and CEO, NVIDIA.
Raj Subramaniam
President and CEO, FedEx Corporation.
Allie K. Miller
Artificial Intelligence Leader, Advisor, and Investor.
Dr. Rumman Chowdhury
CEO and Co-founder, Humane Intelligence.
Alan Rosa
CISO & SVP, Infrastructure & Operations, CVS Health.
Mindy Kaling
Writer, Producer, and Actor (Speaking on creativity and reinvention). Vendelux
Exhibitor & Booth Pricing
No exhibitor pricing found for this event.
Coupons
No coupons found for this event.
Sponsors
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